Choosing the Right Contractor: Questions to Ask Before You Hire
Let’s be honest, hiring a contractor for your kitchen or bathroom remodel is a big decision. You’re trusting someone to tear apart and rebuild one of the most important spaces in your home. (No pressure, right?)
Whether you’re dreaming of a spa-worthy bathroom in Cedarburg or opening up your kitchen in Germantown, finding the right partner can make all the difference. A great contractor keeps your project on track, your stress levels low and your end result exactly how you imagined it…if not better.
Before you sign on the dotted line, here are a few questions to ask that can help you avoid common pitfalls and feel confident about your remodeling journey.
1. Are You Licensed and Insured?
This might seem like a no-brainer, but it’s surprising how often it gets skipped. In Wisconsin, a reputable contractor should carry the proper licenses and liability insurance. This protects both you and them if something goes sideways.
Bonus tip: Ask if they’re familiar with your specific city’s codes and permitting requirements. Each municipality, whether you’re in Mequon, Grafton, or Richfield, can have its own rules for remodeling.
2. Do You Have Experience With Kitchen or Bathroom Remodels?
Remodeling a kitchen in Oconomowoc isn’t the same as building a deck or paving a driveway. Look for a contractor who specializes in kitchen and bath projects, because they’ll have the know-how to deal with plumbing, ventilation, cabinetry, tile work and layout flow.
Pro tip: Ask to see before-and-after photos or project galleries. (Shameless plug: You can check out some of our favorite KMKB projects right here.)
3. Can You Provide References?
Talking to past clients is one of the best ways to gauge a contractor’s reliability and workmanship. Ask for references, preferably from homeowners in towns near you, and follow up.
You’ll get honest feedback on how the crew handled surprises, whether they stuck to timelines and budgets, and how well they communicated during the remodel.
4. How Do You Handle Budgets and Unexpected Costs?
Let’s talk money. A great contractor is upfront about costs and helps you understand where your dollars are going. Ask how they track and communicate any budget changes.
Here in Wisconsin, older homes (especially in areas like Cedarburg or Glendale) can come with surprises once you open up walls. Make sure your contractor walks you through how they’ll handle the unexpected so you’re not left in the dark.
5. What’s the Timeline and How Do You Stay On Schedule?
It’s true: good things take time. But you still deserve to know how long your bathroom or kitchen remodel will take and what might delay it.
Ask about timelines for each phase of your project, including demolition, rough-ins, finishing work and inspections. Clear communication and scheduling keep things running smoothly and give you peace of mind.
6. Who’s On the Job?
Is it the person you met during the consultation? A subcontractor? A rotating cast of characters?
Knowing who will be in your home (and how often) is important for your comfort and safety. Ask about daily check-ins, point-of-contact info and how they keep the worksite tidy. Especially in smaller spaces, like a guest bathroom or galley kitchen, keeping things clean and organized matters.
7. What Brands, Materials, or Vendors Do You Work With?
Not all cabinets, tiles and fixtures are created equal. Your contractor should help you source quality materials that fit your budget and style and they should have relationships with trusted suppliers to back it up.
At Kettle Moraine Kitchen & Bath, we work closely with homeowners throughout Washington and Ozaukee counties to choose beautiful, durable materials that suit both your home and your lifestyle.
Visit our Product Partners page to learn about some of the amazing companies we partner with.
8. How Do You Communicate Throughout the Project?
You shouldn’t have to wonder what’s happening in your own house. A trustworthy contractor will keep you in the loop from start to finish whether that’s through texts, emails or regular walk-throughs.
Don’t be afraid to ask:
How often will I get updates?
How do I reach you with questions?
What happens if something needs to change?
Most Importantly, Trust Your Gut (and Do Your Homework)
The best remodels start with a great relationship between you and your contractor. Trust, transparency and a shared vision go a long way. If you get a good feeling and their answers check out, you’re probably on the right track.
Looking to remodel your kitchen or bathroom in Germantown, Mequon, or surrounding areas? We’d love to be part of your home transformation. Kettle Moraine Kitchen & Bath offers complimentary consultations to help you get started…no pressure, just honest guidance and local expertise.
